June 16, 2021
Today’s leave management programs need to balance rising employee expectations, increasing compliance requirements and company workforce goals. And with the ongoing pandemic, complexity around leave and absence management is only accelerating. In this webinar, industry thought leaders discuss how new innovations and ecosystems are fundamentally transforming the leave experience for both employers and employees.
Watch on demand and learn:
Vice President, Absence Management Experience, Unum
For more than 12 years, Zory Harter has been one of the most impactful operational leaders at Unum. She joined the organization to lead the voluntary benefits and bilingual team in the call center — and has since served a variety of leadership roles. Her contributions to the operations design for Unum’s newest leave offering, Total Leave, saw her driving considerable operational transformations with new technology, processes and techniques to deliver a digital-first absence management service to employees and HR administrators. Zory continues to lead absence management teams across the organization by furthering Unum’s operational digital transformation and delivering an improved digital customer experience in the leave and absence space.
Vice President, Absence Management Offering, Unum
Susan Stowell drives the strategic vision for new enhancements to Unum’s leave and absence portfolio, guiding investments that improve the user experience with a modern, digital toolset. In this role, Susan interacts with customers across the United States in helping to solve their greatest leave management pain points and driving their strategic vision and digital intelligence. Previously, Susan led Unum’s Workforce Solutions consulting team, positively impacting customers’ experiences with unplanned absences. She has also worked extensively in healthcare.
March 17, 2021
Global analyst Josh Bersin joins thought leaders from Unum in discussing the critical role of the employee experience and how recent innovations in benefits technology are now empowering HR and helping employees remain resilient.
This new guide explores how employee expectations for leave have changed, the four essentials of a future-ready leave program, and how to build a strategy that lasts.