Special notices for customers

Unum is here to help

We’re committed to our customers during challenging times. If your area is affected by severe weather, natural disasters or other emergencies, we want to help. You’ll find location-specific information below with details on how we can provide special assistance.

Disaster event: Iowa - Mississippi River Flooding

Unum is prepared to help you following the recent flooding. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

This disaster event significantly damaged the following counties: Allamakee, Clayton, Clinton, Des Moines, Dubuque, Jackson, Lee, Louisa, Muscatine, and Scott.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Special notices for covered employees and their families

Special notices for employers and plan administrators