Unum Behavioral Health

How Unum Behavioral Health is different

Many behavioral health programs — like the typical EAP — offer access to resources, but are not built to proactively help employees engage and improve. And many programs provide little visibility into whether they’re actually effective. Unum Behavioral Health is different.

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Better engagement, demonstrable results

Unum Behavioral Health goes beyond the typical EAP, with a proven approach that maximizes employee participation and engagement, plus metrics that clearly demonstrate impact, all from a benefits provider you can trust to take care of your employees and your business.

Estimated savings for an employer with 3,000 employees

These productivity savings are in addition to savings due to reduced need for costly late-stage medical intervention and disability.1
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Expected employee participation in one of the three support pathways
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Average savings per participant
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Total productivity savings
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Per employee per month equivalent

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Designed so employees will engage and improve

  • Easy, flexible and absolutely private access lets employees engage wherever they are, whenever they’re ready.
  • Supportive communications and education combat the stigmatization of mental health.
  • Holistic approach provides options for everyone, at various points along the mental health spectrum.
  • Tailored programs based on personalized assessments match employees with support that fits.
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Delivered with solutions that work

  • Early and therapeutic interventions with multiple support pathways aim to directly intervene and improve employees’ mental health, providing more value than a typical EAP.
  • Baseline and ongoing measurements based on key employee health and productivity indicators demonstrate the program’s impact and ROI.
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From a trusted source for employee health and wellness benefits

  • A proven solution from an industry leader in employee benefits, Unum Behavioral Health is powered by recognized innovators in behavioral health delivery.
  • Trainings from accredited industry experts and institutions to create mental health champions at all levels of the organization.
  • Tried-and-true service teams support the solution and make it easy to adopt.

The Unum Behavioral Health Difference

Our 12-week program2 Traditional EAP
Support focus Focused on providing individualized and guided support to meet all employees’ mental health needs Broader than just mental health support with varying degrees of individualization and guidance
Access Provides access to licensed therapists matched within 24 hours, with no authorization needed Typically takes days to get access to licensed therapists, with significant employee effort
Engagement 25% of employees expected to engage in one of the three support pathways (including clinical therapy) <5% engagement for mental health EAP offerings3
Clinical results* 78% showing significant improvement, maintained at 6 and 12 months No functionality to measure long-term symptom improvement
Program length* 12 weeks 2.9 sessions per incident4
Average time engaged* 20 hours 2.7 hours
Average completion rate* 89% 36.7%5

*These figures apply to individuals who participate in the 12-week therapy program specifically.

1. Unum’s treatment partner internal data, 2020.

2. Unum’s treatment partner internal data, 2021.

3. Chestnut Global Partners, Trends Report 2017, 2017.

4. Chestnut Global Partners, Trends Report 2017, 2017.

5. Ivy C. Donaldson, An Exploratory Study of Session Limited Models of Therapy Outcomes in an Employee Assistance Program, University of Denver Ph.D. dissertation, 2018.

Contact us to learn more about Unum Behavioral Health.

Get started on a better way to support your workforce’s mental health and see savings in the process.