Enrollment strategies for the new world of work 

September 22, 2021

As the pandemic prolongs, many issues continue to plague HR teams, such as balancing in-person and remote work, supporting employee vaccination and retention, and updating technology to meet changing needs. In this webinar, leading experts including Steve Boese, Program Chair of the HR Technology Conference and Marilyn Miller, Chief People Officer at Anaplan, discuss trends and best practices.


Watch on demand for:

  • Four of the key HR tech trends right now: Personalization and employee experience, talent management, mental health and well-being, and increased capability for workflow automation
  • New data from two enrollment surveys, one surveying employees and the other employers. Key findings include:
    • Millennials have been most impacted by the pandemic, from finances to mental health.1
    • Eight in ten employers believe that the pandemic has made their employees more interested in or aware of the benefits the organization offers.2
    • More than half of full-time U.S. workers said they found it difficult to pay out-of-pocket health insurance deductible costs.3
    • Beyond insurance benefits, generous PTO and paid family leave are the benefits most important to full-time U.S. workers3
    • Nearly half of full-time U.S. workers plan to enroll in benefits they were not enrolled in last year due to the pandemic.4
  • The best practices for every stage of the enrollment process5:
    • Before enrollment: Communication is key. Add value by emphasizing benefits as part of total compensation and use technology to improve the employee and HR experience.
    • During enrollment: Streamline processes for success.
    • After enrollment: The key KPIs — and why one size does not fit all.

1. Unum. 2021 Employee Enrollment Survey of 1,462 U.S. workers. Unum Group. August 2021

2. Unum. 2021 Employer Benefits Education and Enrollment Survey of 404 U.S. employers. Unum Group. August 17-24, 2021

3. Unum. 2021 Employee Enrollment Survey of 1,462 U.S. workers. Unum Group. August 2021. Health insurance questions reference respondents who used health insurance for any medical treatment, other than preventative screenings, in the previous 5 years.

4. Unum. 2021 Employee Enrollment Survey of 1,462 U.S. workers. Unum Group. August 2021

5. Unum. 2021 Employer Benefits Education and Enrollment Survey of 404 U.S. employers. Unum Group. August 17-24, 2021

COVID-19 resource center

Stay up to date and informed with the latest company information and helpful links on our COVID-19 resource center.

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Benefits education with year-round communication

Hear the discussion on the HR Trends podcast.

Steve Boese headshot

Steve Boese

Co-founder, H3 HR Advisors

Steve Boese is the Program Chair and host of the HR Technology Conference, the leading global event for the HR Technology Industry, and a technology columnist for Human Resource Executive Magazine. Additionally, Steve Co-founded H3 HR Advisors Inc., and is a frequent author and speaker on Human Resources, HR Technology, and the workplace. He co-hosts the popular podcast the “HR Happy Hour Show,” which has been the most downloaded Human Resources podcast since its inception in 2009.

Marilyn Miller headshot
Julie Schwetz headshot

Marilyn Miller

Chief People Officer, Anaplan

Marilyn Miller is the Chief People Officer (CPO) of Anaplan. Prior to Anaplan, Marilyn was the CPO at Alfresco Software. Marilyn also was the Chief Human Resources Officer at Quotient Technology and held senior leadership positions at URS/AECOM, BMC Software, and Cisco Systems. Marilyn holds a B.S. in political science and government from the University of Iowa and completed course work for her M.A. in labor and industrial relations from the University of Minnesota.

Julie Schwetz

Assistant Vice President and Product Manager, Unum

Julie Schwetz has worked in various product leadership, change management, and operational effectiveness roles since joining Unum in 2018. She currently oversees digital transformation efforts related to enrollment and engagement of the insured, their employers, and brokers alike. Prior to joining Unum, Julie served 13 years in the U.S. Army as a logistician in numerous stateside assignments and deployments to Iraq and Afghanistan. Her last military assignment was at West Point where she led core higher education functions, including marketing, human resources, and small business operations, and inspired future Army leaders as an academic instructor.

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