During this time of uncertainty, you can count on our unwavering support. We’re committed to meet your needs and deliver quality, dependable service. This includes processing and paying claims, answering questions and providing information as you navigate the impacts to your own workforce.
Some of Unum’s products cover coronavirus-related claims, and we will follow the provisions outlined in your policies and service agreements to determine coverage—just like we would for any other diagnosis.
Our business-continuity program prepares us to respond to disruptive events through robust planning, regular testing, and constant monitoring, and our risk-management program ensures our financial strength—to make sure we can continue to support you and your employees as the situation progresses.
To minimize exposure to our employees and ensure stable service experiences for you, we’ve taken steps to:
We have modified the way we recruit, interview, and onboard talent to keep employees and candidates safe and healthy. Learn more about our approach here.
Employees & Families:
Monday-Friday, 8 a.m. to 8 p.m. ET