Support for Spanish-speaking employees

Nosotros hablamos español

Insurance can be confusing enough without having to overcome language barriers. If you have Spanish-speaking employees, Unum can help communicate their benefits information to them in their language. Unum provides specialized education, enrollment and benefit support for Spanish-speakers — a solution that serves all your employees equally.

Plan administrators: Manage online billing, update employee salary adjustments and terminations, and more through our secure website. Not yet registered?

The value of support for Spanish-speaking employees

Offer inclusive benefits that fit the needs of your entire workforce

Diversity is an important asset to any organization. Help recruit and retain top talent who might prefer to discuss the complexities of their benefits in Spanish or have family members on their plan who do.

Unum is dedicated to serving the needs of your Spanish-speaking employees at every level, from education and enrollment to claims and ongoing service. Because employees only appreciate the benefits they understand, we provide a customer experience that accounts for language differences and cultural context. We clearly define the benefit options available — and we give bilingual support at every interaction.

Comprehensive benefits support

Materials are written in Spanish (not just translated) to ensure relevance, accuracy of information and cultural context — and to provide helpful information for understanding how to get the most out of their benefits.

Enrollment event communication

All benefits (including core) are communicated in Spanish at one event, to help HR departments overcome any language or communication barriers.

Easy online education

Unum’s informative website for employees, GetBenefitSmart.com, is also available en español at BeneficiosParaMi.com — to help employees discover which benefits best fit their needs and life stages.

Inclusive by design

Spanish service is available at every customer touch-point, from answering simple questions about coverage to full support at claim time.

Do you have a Spanish-speaking employee who needs support?

Spanish customer service is available by calling 866-679-3054 and selecting option 2, from 8 a.m. to 8 p.m. ET, Monday through Friday.

You can also direct them to our Spanish support page.