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Always-on employee self-service and support

When employees need to utilize the protection their benefits provide, it’s usually not during life’s easiest moments. We surround your people with support, so that whenever and wherever they need help, we’re there. Whether that means easy ways to it themselves with a few clicks or live person-to-person support over the phone, we’ve got them covered.

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Mobile claims and leave requests

Building off the easy to understand self-enrollment experience, employees have ongoing access to make insurance claims or leave requests. Using our mobile app or online portal gives them access to the help they need when and where they need it.

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24 x 7 multi-channel support

Supporting all your employees means more than just great digital tools. For those more comfortable talking to another human, or for those times when sorting out the details needs a more personal touch, our live support teams are standing by.

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Support for Spanish-speaking employees

Insurance can be confusing enough without having to overcome language barriers. If you have Spanish-speaking employees, Unum can help communicate their benefits information to them in their language. Unum provides specialized education, enrollment and benefits support for Spanish-speakers — a solution that serves all your employees equally.

Ready to learn more about employee experience?