Value-added services

Our commitment to enhancing workplace productivity goes beyond financial protection benefits. Count on us to provide ongoing support for your clients, their HR staff and their employees through services built for their unique needs.

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Services for employers

Benefits management can be a heavy task for employers and their human resources team. We make it easier with a wide spectrum of services that connect them with the information and support they need.

FMLA and state leave management

We offer technical expertise to help employers navigate state and federal leave laws for disability claims and employee absences. This service is available for an extra charge to group Long Term and Short Term Disability customers with 100+ employees.

Comparative reporting and analysis

Unum provides standard trend reports at no additional charge to group Long Term and Short Term Disability, Life Insurance and/or FMLA customers.

Self-insured Short Term Disability claims management

This suite of fee-based services can help simplify claim administration for employers with 250+ employees.

Stay-at-work and return-to-work programs

Our experts can develop lost-time management and productivity programs for your clients on a fee-for-service basis.


We provide employers access to a regularly updated online library of HR compliance and benefits information, including federal and state employment laws.

Automatic enrollment

Automatic enrollment makes it easy for employees to enroll in voluntary disability insurance, so more get the coverage they need. And the increased participation can even help lower rates.

Service for employees

Whether it's managing day-to-day workplace life, traveling or getting support in tough times, our value-added services for employees help them manage personal issues, so they can bring their best to work every day.

Work-life balance employee assistance program (EAP)

This service helps employees with issues from finding day care to developing a budget. It also provides guidance for management teams on employee productivity, performance planning and retention. It's included with group Long Term Disability and is available with group Life Insurance.

Life planning resources

When a loved one dies or is terminally ill, survivors can get personal, customized financial and legal support from highly trained counselors. Resources also include information about estate settlement, Social Security, taxes and investment planning. This service is included with all group life plans.

Worldwide emergency travel assistance

When traveling, one phone call can connect employees and their family members to medical, legal and other services 24/7. It's available with group Long Term and Short Term Disability Insurance.

Health Resource Connects

Benefit specialists are available to educate employees with a disability about their company's health management program and connect them with the appropriate resources. This service is available on a fee-for-service basis to Short Term Disability customers with 2,000+ employees.

HRAnswersNow® and BenefitsAnswersNow™ are provided by CCH. Work-life balance employee assistance program services and Life Planning Financial & Legal Resources services are provided by LifeWorks. Worldwide emergency travel assistance services are provided by Assist America, Inc. Services are available with select Unum insurance offerings. Terms and availability of service are subject to change and prior notification requirements. Service providers do not provide legal advice; please consult your attorney for guidance. Services are not valid after coverage terminates. Please contact your Unum representative for details.

Insurance products are underwritten by the subsidiaries of Unum Group.