Special notices for customers

Special Notice to Federal Government Employees/Contractors

At Unum, we are committed to supporting our valued customers who are furloughed federal employees and unpaid federal contractors through this challenging situation. If you are in this impacted group, including if you receive a lapse or late premium notice regarding your coverage with Unum, we encourage you to call us at 866-679-3054.

Our service representatives are prepared to assist you through these issues. Any adjustments made will remain in effect until further notice from Unum. We will release additional communications at a later date, including details on premium repayment.

If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

Unum is prepared to help you following the November earthquake in South Central Alaska. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

Please be assured we will not cancel coverage for customers in affected counties between November 30, 2018 and December 31, 2019. This impacted Alaska area includes Anchorage Municipality, Kenai Peninsula Borough, and Matanuska-Susitna.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Unum is prepared to help you following the recent storms. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

Please be assured we will not cancel coverage for customers in affected counties between November 23, 2018 and January 23, 2019. This impacted Illinois county is: Christian.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Unum is prepared to help you following the recent wildfires. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

Please be assured we will not cancel coverage for customers in affected counties between November 15, 2018 and December 15, 2018. This impacted California counties are:  Butte, Los Angeles and Ventura.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Unum is prepared to help you following Hurricane Michael. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

Please be assured we will not cancel coverage for customers in affected counties between October 7, 2018 and January 7, 2019. This impacted Florida counties are:  Bay, Calhoun, Franklin, Gadsden, Gulf, Hamilton, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Suwannee, Taylor, Wakulla, and Washington.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Unum is prepared to help you following Hurricane Florence. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

Please be assured we will not cancel coverage for customers in affected counties between September 14, 2018 and February 14, 2019. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Unum is prepared to help you following Hurricane Florence. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

Please be assured we will not cancel coverage for customers in affected counties between September 14, 2018 and November 13, 2018. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information, until January 11, 2019.

Special Notice to Federal Government Employees/Contractors

At Unum, we are committed to supporting our valued customers who are furloughed federal employees and unpaid federal contractors through this challenging situation. If you are in this impacted group, including if you receive a lapse or late premium notice regarding your coverage with Unum, we encourage you to call us at 866-679-3054.

Our service representatives are prepared to assist you through these issues. Any adjustments made will remain in effect until further notice from Unum. We will release additional communications at a later date, including details on premium repayment.

If you need special assistance during this time, please call our service representatives for help at 800-275-8686 or email us. You can also click here to log into your account for information.

Unum is prepared to help you following the November earthquake in South Central Alaska. If you need special assistance during this time, please call our service representatives for help at 800-275-8686 or email us. You can also click here to log into your account for information.

Please be assured we will not cancel coverage for customers in affected counties between November 30, 2018 and December 31, 2019. This impacted Alaska area includes Anchorage Municipality, Kenai Peninsula Borough, and Matanuska-Susitna.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.

Unum is prepared to help your company and employees following the recent storms. If you need special assistance during this time, please call our service representatives for help at 800-275-8686 or email us. You can also click here to log into your account for information.

Please be assured we will not cancel coverage for customers in affected counties between November 23, 2018 and January 23, 2019. This impacted Illinois county is: Christian.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.

Unum is prepared to help your company and employees following the recent wildfires. If you need special assistance during this time, please call our service representatives for help at 800-275-8686 or email us. You can also click here to log into your account for information.

Please be assured we will not cancel coverage for customers in affected counties between November 15, 2018 and December 15, 2018. This impacted California counties are:  Butte, Los Angeles and Ventura.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.

Unum is prepared to help your company and employees following Hurricane Michael. If you need special assistance during this time, please call our service representatives for help at 800-275-8686 or email us. You can also click here to log into your account for information.

Please be assured we will not cancel coverage for customers in affected counties between October 7, 2018 and January 7, 2019. This impacted Florida counties are:  Bay, Calhoun, Franklin, Gadsden, Gulf, Hamilton, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Suwannee, Taylor, Wakulla, and Washington.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.

Unum is prepared to help your company and employees following Hurricane Florence. If you need special assistance during this time, please call our service representatives for help at 800-275-8686 or email us. You can also click here to log into your account for information.

Please be assured we will not cancel coverage for customers in affected counties between September 14, 2018 and February 14, 2019. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.

Unum is prepared to help your company and employees following Hurricane Florence. If you need special assistance during this time, please call our service representatives for help at 800-275-8686 or email us. You can also click here to log into your account for information.

Please be assured we will not cancel coverage for customers in affected counties between September 14, 2018 and November 13, 2018. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information, until January 11, 2019.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.