Special notices for customers

Unum is here to help

We’re committed to our customers during challenging times. If your area is affected by severe weather, natural disasters or other emergencies, we want to help. You’ll find location-specific information below with details on how we can provide special assistance.

Special notices for covered employees and their families

Feb. 19, 2018 - Ohio storms
Unum is prepared to help you following the recent storms in Ohio. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.
 
Please be assured we will not cancel coverage for customers in affected counties between February 19, 2018 and May 24, 2018. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.
 
Feb. 14, 2018 - Indiana storms
Unum is prepared to help you following the recent storms in Indiana. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.
 
Please be assured we will not cancel coverage for customers in affected counties between February 14, 2018 and May 1, 2018. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.
Aug. 23, 2017 - Texas flooding
Unum is prepared to help you following last year’s flooding. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.
 
Please be assured we will not cancel coverage for customers in affected counties between August 23, 2017 and May 13, 2018. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Special notices for employers and plan administrators

Feb. 19, 2018 - Ohio storms
Unum is prepared to help your company and employees following the recent storms in Ohio. If you need special assistance during this time, please call our service representatives for help at 800-275-8686 or email us.
 
Please be assured we will not cancel coverage for customers in affected counties between February 19, 2018 and May 24, 2018. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.
 
We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.
Feb. 14, 2018 - Indiana storms
Unum is prepared to help your company and employees following the recent storms in Indiana. If you need special assistance during this time, please call our service representatives for help at 800-275-8686 or email us.
 
Please be assured we will not cancel coverage for customers in affected counties between February 14, 2018 and May 1, 2018. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.
 
We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.
Aug. 23, 2017 - Texas flooding
Unum is prepared to help your company and employees following last year’s flooding. If you need special assistance during this time, please call our service representatives for help at 800-275-8686 or email us.
 
Please be assured we will not cancel coverage for customers in affected counties between August 23, 2017 and May 13, 2018. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.
 
We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.