Access guidance anytime, anywhere

Our MyUnum for Clients on-demand videos are available whenever you need them, providing a convenient way to learn and revisit guidance as needed. They're packed with valuable insights and solutions that help you get the most out of MyUnum for Clients.

MyUnum for Clients overview

Gain a better understanding of the MyUnum for Clients web portal with a guided step-by-step overview.

Designed for Plan Administrators to learn the best ways to update employee information, manage evidence of insurability (EOI), download and pay invoices, submit claims, view plan details and more.

Need help with a specific task? 

Get the specific guidance you're looking for. Explore one or all of our MyUnum for Clients miniseries webinar videos below.
Account admin

Account admin maintenance

Master your benefits administration and learn how to add, remove and update admin users in MyUnum for Clients. 

Employee maintenance 

Learn how to update and manage employee information, make changes, add new employees and remove terminated employees. 

Billing, invoices and autopay

Learn effective strategies for managing billing tasks such as updating invoices and setting up online payment and autopay to help streamline your billing processes. 

Evidence of insurability (EOI)

Learn about the EOI process and how MyUnum simplifies it, including instant-decision capabilities and EOI tracking functionality.

Claims submission and status

Learn how to monitor claims, submit documents and track claim status.

Plan overview

Get an overview of the plan setup process and learn how to view contracts and certificates, find forms and disclosure statements and access ID cards. 

Resources and support

Discover the resource library and the educational materials that get you the answers you need. Learn where to find Live Chat and other support methods to connect with MyUnum specialists.

Looking for a hands-on exploration of MyUnum?

Join us for one of our live MyUnum for Clients webinars to get expert guidance and real-time answers to your questions. Register today to reserve your spot.