Ratings & Reviews

See what our customers have to say about Unum

Customer snapshots

couple paddling canoe

Unbelievable Support

five stars

Everyone was amazing at Unum. I am so appreciative of the service I received – they were patient and kind to me when I get emotional over my sudden injury and they were professional and informative when I needed information on how to fill out paperwork. Truly, the best customer service I’ve ever experienced at ANY company.

– Desiree

Woman Meditating

Saved my sanity having this insurance

five stars

My benefits have literally gotten me through one of the most difficult times in my life. Not having to worry how my bills were going to get paid and being able to concentrate on getting well — there is no price you can put on that. Plus I have been treated with care and compassion by every single person I’ve dealt with, especially my benefit person assigned to my case.

– Jineen

Support Group

Absolutely there when I needed them

five stars

My benefits helped me live. I could pay my bills and put food on the table while I focused on my health.

– Dale

Man Overlooking Mountain Ridge


five stars

I would not be able to live without this benefit. The staff at Unum were very kind and helpful during a very stressful time. Things moved a lot quicker than I ever expected them to!! Kudos to the team!!

– Bob

See our customer testimonials

Don’t just take our word about employee benefits from Unum. Take it from those who know us best. These testimonials are real-life stories about our customers — individuals who depended on us during tough times and companies that offer Unum benefits to their workers.

The reviews on our website represent the individual experiences of verified Unum customers. We publish reviews we receive in their original format, after reviewing to ensure they meet our guidelines set forth in our terms & conditions.