Unum expands partnership with Employee Navigator

Billing that supports accuracy and less reconciliation

Our billing solution leverages the latest enrollment data directly from Employee Navigator to automatically calculate monthly premiums and reflect accurate, up‑to‑date coverage. By keeping billing aligned with current enrollment information, this reduces reconciliation issues, administrative outreach and time spent resolving discrepancies — giving brokers confidence their clients are billed accurately.

Eligibility built for faster setup and smoother ongoing administration

Eligibility integration helps brokers get cases up and running faster by eliminating manual file feeds during onboarding and establishing a consistent, automated connection between systems from day one — supporting accurate benefits plan setup and enrollment eligibility. Ongoing, it enables reliable verification of both benefits and leave eligibility at the time it matters most, reducing follow‑up, avoiding surprises and creating a smoother experience for brokers, employers and employees alike.

Connecting the benefits and leave experience

Unum’s eligibility solution also supports automated leave eligibility between Employee Navigator and Unum Total Leave — eliminating the need for a separate manual file feed and making it easier for brokers to turn on outsourced leave administration for their clients. This streamlined setup reduces operational lift while helping ensure benefits and leave administration stay aligned behind the scenes.

As the number-one disability carrier in the U.S.¹, with more than 25 years of dedicated leave administration experience, Unum brings proven expertise to one of the most complex areas brokers and employers face — delivering a best-in-class leave experience that complements benefits administration.

Built on a trusted partnership and continued innovation

“The strength of our partnership with Employee Navigator and depth of our enhancements reflect our commitment to meet the needs of the market,” said Erin Casey, Unum Group’s SVP, Platform Partnerships. “As benefits and leave become more interconnected, our focus is on removing friction and delivering solutions that feel seamless, scalable, and purpose-built for the way brokers and employers operate today – giving them time back to focus on the core of their business.”

These updates reflect Unum’s ongoing focus on evolving our integrations to meet broker needs — delivering a holistic, connected end-to-end solution that simplifies administration across benefits and leave while supporting better client outcomes.