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Managing ADA requests amid the return-to-office shift

In this session, Unum experts Tommy Burton and Michelle Jackson break down today's ADA landscape with real-world scenarios, recent case outcomes and practical guidance for handling accommodation requests.

In this session, you will:

  • Understand how return-to-office momentum is reshaping ADA accommodation demand
  • Learn why case-by-case accommodation decisions matter
  • Interpret key court decisions shaping expectations around remote work accommodations
  • See how documentation, process discipline and system consistency reduce risk and support employees

Monday, April 13, 2026

3:15 – 4:15 p.m.

  • Tommy Burton
    Legal Counsel, Unum Group
  • Michelle Jackson
    AVP, Leave & Absence Organization,
    Unum Group

Let's talk compliance at DMEC

Keep the conversation going after the session in the Coffee + Compliance Lounge with Unum compliance experts. Bring your questions and challenges — we'll bring the coffee.
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We make compliance easy to navigate

Get the latest tools and resources spanning ADA, FLMA and today's evolving paid leave landscape.