By joining forces, Unum and Mercer are well positioned to provide valuable employee benefits to your clients. As our valued national partner, we give you direct access to the resources that will support Mercer’s unique sales needs, including the attention of Unum senior management and other key resources attuned to your business. The continued support of your local field staff and a dedicated home office team ensures that we bring the right people to the table for each client.
Each Mercer office and client has strong local sales support and a dedicated account management team. This team is your main contact. In addition, as a Mercer consultant, there is a Mercer Home Office team available to you and your local Unum contacts. Key contacts represent: national sales and service; underwriting (group, voluntary benefits and Individual Disability); proposal and renewal management; customer service, contracts and Summary Plan Documents; data/reporting; compensation; claims and legal. Visit Unum contacts for names and phone numbers.
The partnership advantages include the following:
Unum is proud to be part of Mercer’s new private exchange and offers an array of products through the platform. These products include employee- and employer-paid group Long Term Disability, Short Term Disability, and Life and AD&D — as well as group voluntary Hospital Indemnity, Critical Illness and Accident to complement your client’s medical coverage.
Mercer has a dedicated underwriting team in Unum's National Client Group (NCG) to manage Mercer underwriting needs over 2,000 lives. Direct discussion with underwriters is available for Consulting & LAD practice members
Unum's group life and disability administrative management services can support your client's in-house benefits manager — or complement services provided by an outsourced vendor — by providing a range of resources at no cost for our mutual new client with more than 1,000 lives. This means Unum will administer:
Mercer has a dedicated team at Unum that focuses on Executive Benefits (supplemental LTD). This team provides automatic screening of all Mercer disability claims for supplemental LTD opportunities with delivery directly to the Executive Benefit Sales Professionals. This team is dedicated to working with Mercer EXB Team.
Unum works closely with Mercer Voluntary Benefits Urbandale to provide products, enrollment, implementation, claims and administrative services for Mercer. Unum has customized a unique distribution process that is dedicated to Mercer. Unum is also in the process expanding our connectivity across all platforms to enhance the user experience and overall results to better serve our mutual clients.