Benefits Communication

How can benefits communication improve satisfaction?

As an HR professional, you know the challenges you face at enrollment time. You put a lot of thought into your benefits plan, because you understand how important benefits are to employees. They provide essential financial protection. And in return, benefits improve job satisfaction.¹

Communication is the key to understanding — and retention

By providing the right level of benefits education, you can help ensure employees understand their benefits fully — so they can take advantage of the choices you work so hard to provide.

But in today’s diverse work environment, what benefits education should you provide? Most employers are working to accommodate employees in a variety of ages and stages of life. In addition, many employers are managing a growing Hispanic workforce.² Employees need more choices in their benefits — and more choices in the way they are communicated.

Unum has the resources you need to reach all of your employees

For your convenience, Unum provides comprehensive benefits educational materials in English and Spanish. Our Spanish-language materials are not simple translations; they are written specifically to meet the cultural needs of Hispanic employees.

Some examples:

To further our commitment, we also offer bilingual enrollment support, customer service and claims administration.

The value of communication

This article discusses the importance of providing comprehensive benefits education and enrollment to your entire workforce.

Learn how you can provide the benefits assistance your Hispanic workforce needs. Contact your Unum representative.

¹ SHRM, "Benefits Trends in U.S. Organizations: An overview of the latest findings from the SHRM 2011 Employee Benefits Research Report," Workplace Visions® (Issue 3, 2011).
² Pew Research Center, “U.S. Population Projections: 2005-2050,” February 11, 2008; available from http://www.pewhispanic.org/files/reports/85.pdf
³ Harvard Business Review/Unum, “Who Will Build Your Future? The New Employee Relationship,” 2011.
⁴ Unum, “Employee Education and Enrollment Survey,” January 2010. Results based on a random survey of 939 employed adults with benefits from a variety of providers.

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