Online plan administration

Save time and headaches by managing benefit plans online

We know your time is valuable. That’s why we make your day-to-day benefits administration as simple as possible. With 24/7 online access, the resources you need are just a click away.

Plan administrators: Manage online billing, update employee salary adjustments and terminations, and more through our secure website. Not yet registered?

Your most-used features at your fingertips

Unum makes benefits management easy for plan administrators and employees

Our secure website is available around the clock, so you can always make the updates that keep your employees and your business moving forward. Access the capabilities you use most frequently, such as:

  • Billing
  • Employee information updates (for salary adjustments, etc.)
  • Quick reference for group policy and employee certification booklets
  • Necessary forms
  • HR resources such as regulatory guidebooks and plan administration tutorials
  • You can also customize the site for different users in your organization to grant access to the tools and information they may need.

Employees can enjoy the easy online access for their own tasks, such as:

  • Filing claims and leaves
  • Reviewing claim status, correspondence and most recent payment information
  • Downloading forms and letters, and uploading relevant documents
  • Signing and submitting electronic claim authorization forms

Stay on top of regulations with HR®/BenefitAnswersNow™

Access resources for HR compliance, employment laws and benefits information

When employment regulations and benefit changes impact your business, your HR staff is the first to act. But these regulations can be hard to keep track of— after all, the solution to last year’s regulations may no longer be correct today.

HR®/BenefitAnswersNow™ puts all the answers you need in one place. These two online libraries are constantly updated to contain accurate HR compliance and benefits information such as:

  • Current federal and state employment laws
  • Customized job descriptions and performance appraisals
  • Answers to thousands of benefit questions
  • Samples of benefit policies and plans to modify and use in your company

This service is available to Unum Group Long Term Disability Insurance customers with 10 to 1,999 employees. To access these resources, simply log in to your account.

HRAnswersNow® and BenefitsAnswersNow™, provided by CCH, are available with select Unum insurance offerings. Terms and availability of services are subject to change. Service provider does not provide legal advice; please consult your attorney for guidance. Services are not valid after coverage terminates. Please contact your Unum representative for details.