Virtual enrollment in a COVID-19 environment
Episode 18 (August 4, 2020)
With the social-distancing needs of the COVID-19 pandemic, employers may be wondering what benefits enrollment will look like in 2020. For many employers, virtual enrollment methods are replacing face-to-face meetings. According to a recent employer survey, virtual enrollment is expected to double this year. In this episode, benefits experts Shawn Ferguson and Richard Shaffer provide insights for employers starting or expanding virtual-enrollment capabilities, and discuss how to engage and educate employees in virtual environments.