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Implementation & administration approach

When it comes to implementing and administering your benefits plan, simpler is better.

That’s why it makes sense to offer integrated benefits from Unum.

Our knowledgeable people and effective processes support you along the entire benefits journey.

OUR INTEGRATED IMPLEMENTATION APPROACH

Your lead implementation manager directs planning meeting to build your implementation plan
Implementation documents are shared with your team
Your Client Manager and lead implementation manager meet with you to discuss implementation process, timeline, etc.

Coordinated plans for employer- and employee-paid benefits
A seamless, efficient experience from start to finish — with the flexibility to address your special circumstances
Lead implementation manager — designated as primary point of contact for entire implementation process
Designated billing contacts — work with you to establish a process that best fits your needs
Operations Consultant — serves as a key liaison to our home office and your point of contact for addressing any claim-related needs

Collaborative partnership approach from start-up through ongoing support
Customizable billing and payment options, including aligned bill dates, billing in arrears and single payment for all benefits
Single website and log-in for managing all your Unum benefits

Two implementation strategies and plans

vs.

Coordinated strategies delivered in sync

A minimum of two separate contacts with different objectives and approaches

vs.

A lead point of contact who ensures the process runs smoothly and delivers what you need

Multiple bills arriving at different times and in various formats

vs.

Option for aligned bill dates from the same company

Multiple contacts and call centers to go through when you have billing questions or need help

vs.

Designated billing experts who know your account and can get you the answers you need