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UNUMPROVIDENT EXPANDS ONLINE TOOLS
TO ASSIST IN FILING A DISABILITY CLAIM
CHATTANOOGA, Tenn. (March 31, 2005) – UnumProvident
(NYSE: UNM) has expanded its suite of online tools that help employers and
employees file a disability insurance claim.
Employers can now access a step-by-step online guide that includes sample claims
forms, administration guides, and information specific to maternity or long
term disability claims.
Additionally, once the claim has been processed, individuals can conveniently
access a new online claim status service. This online service lets claimants
check the status of claims payments and submit key dates related to current
claims, such as their last day at work or anticipated return-to-work target. In
addition, if an employee is on maternity leave, she can enter the baby’s
delivery date online. To date, UnumProvident has helped more than 50,000
claimants access information about their claim through the online service.
“These new tools reinforce UnumProvident’s commitment to providing our customers
and their employees with responsive claims service,” said George Shell, senior
vice president of UnumProvident’s Benefits Center. “We know that it’s important
that the employer and the employee both feel comfortable with the services and
support received from UnumProvident. The online services will help employers
streamline the claim submission process and make it easier for employees to
stay current on their active claims.”
To access the Online Claims Status Service, visit www.unumprovident.com and
click on the homepage link “About Your Claim.” Employers can visit
www.unumprovident.com/employers for more information.
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