Introducing Unum Care Hub

Unum is excited to announce the launch of Unum Care Hub, a new suite of solutions that allows employers to provide care for their employees during the moments that surround leave and disability.

A solution for today’s workforce

Unum Care Hub responds to the evolving needs of employers within the benefits landscape, allowing them to provide their employees with access to multiple solutions from a single, always-on platform.

The Unum Care Hub platform will offer resources that support mental health, caregiving, pregnancy, digestive health and chronic pain. This solution is uniquely positioned to address key causes of absence — with outcome-based support at critical points of the employee journey.

Flexible, personalized care

With digital, evidence-based solutions and live, licensed-expert support, Unum Care Hub offers access to curated services that provide specialized care through best-in-class partners that drive measurable impact on workforce wellbeing.

Easy, timely access for all

Unum Care Hub is conveniently integrated with our leave and disability experiences, guiding employees to the right resources in their greatest moments of need. As an independent, always-on platform, Unum Care Hub is available to entire employee populations for help anytime, whether they are taking a leave or are simply in need of proactive support.

Caring support for employees

Studies show employees want to be supported by their employers¹ and are 7.4 times more likely to want to stay long-term if they feel their employers care about them.² Offerings within benefits packages are often underutilized by employees due to lack of understanding and awareness.³ Unum Care Hub addresses these pain points with proactive engagement tactics and a connected employee experience that creates easy access to a collection of rich solutions that reduces administrative burden and drives utilization rates. 

1. Littler, The Littler Annual Employer Survey Report, 2023.
2. LIMRA, 2022 BEAT Study — Benefits and Employee Attitude Tracker, 2022.
3. RCI, Invisible Overtime: What Employers Need to Know About Caregivers, March, 2022.

Unum intends that the Unum Care Hub solution be offered as an EAP-excepted benefit. Whether the solution is an EAP-excepted benefit will depend on how the Unum Care Hub solution fits within the benefit plans offered by the implementing plan sponsor. Plan sponsors remain responsible for compliance with applicable group health plan laws. We encourage plan sponsors to consult with their legal counsel about the implications of offering the Unum Care Hub solution alongside the other benefit plans they are sponsoring. Unum Group and its insuring entities (“Unum”) do not provide medical care and cannot guarantee clinical outcomes. Any treatment provided in connection with Unum Care Hub is provided by licensed practitioners affiliated with a third-party partner with whom Unum Group contracts. Individuals should always seek the advice of their physician or other qualified health care provider with any questions they have regarding a medical condition.