Hundreds of consultants. One direct call.

With work-life balance, you have direct, around-the-clock access to a team of master's-level consultants for advice, expertise and resources.

  • Toll-free telephone consultations — Speak candidly and confidentially* with an expert consultant to help clarify your concerns, sort through your options and get recommendations for appropriate resources in your community.
  • Face-to-face consultations — When appropriate, our telephone consultants can arrange up to three in-person sessions with a local counselor for each issue you may have for short-term problem resolution.
  • Online resources — You have web access to hundreds of issue-specific resource rooms, a team of consultants and several interactive tools; plus the ability to view, download and print more than 500 articles, quick tips, worksheets, reading lists and e-books. View and listen to video and audio tips on helpful topics from consultants.
* The consultants must abide by federal regulations regarding duty to warn of harm to self or others. In these instances the consultant may be mandated to report a situation to the appropriate authority.

Work-life balance employee assistance program services are provided by Ceridian Corporation. These services are available with selected Unum insurance offerings. Exclusions, limitations and prior notice requirements may apply, and service features, terms and eligibility criteria are subject to change. The services are not valid after termination of coverage and may be withdrawn at any time. Please contact your Unum representative for full details.

Unum is the marketing brand of Unum Group's insuring subsidiaries.

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Help is only a call or a click away

  • English:
    800-854-1446
  • Spanish:
    877-858-2147
  • TTY/TDD:
    800-999-3004
  • LifeWorks
    (user ID and password: lifebalance)