How do I access the survivor financial counseling services?
Should you or your insured spouse/partner die, an Ayco employee will contact the survivor soon after to set up an appointment with a financial counselor to discuss your financial objectives. If you or your insured spouse are diagnosed with a terminal illness, simply contact our Benefits Center at 800-858-6843, and someone will set up an appointment for you or your survivor with a financial counselor.
Do I have to pay to use these services?
No. The survivor financial counseling services are offered at no additional cost to you or your survivor, and there are no "sales pitches" used asking you or your survivor to buy anything at any time.
Who provides the survivor financial counseling services?
The services are included as part of the group life insurance benefits provided through your employer. Actual financial counseling is provided through Unum's service arrangement with The Ayco Company L.P., a Goldman Sachs Company, one of the nation's oldest and largest financial counseling firms.
Are these services confidential?
Absolutely. Your personal financial information will be strictly confidential and will not be shared with anyone except you or your survivor and the assigned financial counselor.
Will I speak to the same financial counselor each time?
You or your survivor may choose to speak with the same financial counselor for each scheduled consultation, or choose from one of hundreds of expert counselors, including certified financial planners (CFP's), attorneys and certified public accountants (CPA's).
What if I already have an attorney or CPA? Would I still benefit from these services?
Yes. These services are designed to coordinate and supplement — not replace — the efforts of your employer, banker, attorney, CPA or other financial counselors. The programs counselor can work with these professionals to help you or your survivors.
How long can survivor financial counseling services be used?
These services are available for up to 12 months following the initial telephonic meeting.
What is the minimum life insurance benefit amount necessary to receive the survivor financial counseling services?
There is no minimum benefit requirement for you or your family to qualify for this service.