Internet Privacy Policy

We are committed to protecting the confidentiality of any personal information you provide. Please read the following Internet Privacy Policy which explains how we endeavor to build your trust and security through our Web policies.

This Internet Privacy Policy applies to your visit to our website and its affiliated sites. If you are an individual or company who has purchased insurance products or services from us, you have received or will be receiving in the mail a copy of our Privacy Disclosure Statement which contains important additional information about our privacy practices. If you have purchased insurance products or services from us, to provide you with better services, we may collect, receive and aggregate information about you from your applications and forms, medical providers, other insurers, employers, insurance support organizations, and service providers. However, this Internet Privacy Policy applies only to information that is collected on the Unum website.


Last Updated: August 2014

Information gathering

When you visit our website, we collect certain personally identifiable information from you if you choose to provide it in connection with the following website features:

  • "Contact Us" links and other email forms — name, email address, the name of your employer and your policy number.
  • Request for information forms — name and mailing address and/or email address
  • Event registration forms — name, email address, mailing address, company, title & phone number
  • Newsletter subscriptions — name, email address, company, and title

If you contact us to request information or ask questions about your insurance policy, we may require additional information to verify your identity. To the extent that such information is associated with information collected on our website, it will be treated in accordance with this Privacy Policy.

We also collect information from prospective employees who are interested in applying for a position with us. When you create an account to apply for a position, we may require that you provide certain information, including your name, address, email address, telephone number, demographic information, employment history and work experience. We also permit you to upload your resume. Applicant information is collected, processed and stored solely for the purpose of evaluating an applicant’s employment qualifications and contacting that applicant about their application. This information is not shared with any third parties other than third party consultants with whom we have contracted to help us fill open employment positions. Any such third party will be bound by an agreement requiring that such third party keep your information confidential and only use it for the purposes described herein. You can update your information at any time by logging into your account and selecting “My Account Options”.


Use of information gathered

The information we collect is used to administer insurance policies, answer questions or concerns, manage the website and its use and usage of the services we provide, provide information about our products and services and provide information requested in a timely manner.


Safeguarding information

We have physical, electronic and procedural safeguards that protect the confidentiality and security of your personal information that comply with applicable regulations. However, transmission of information via the Internet is not completely secure and we cannot guarantee the security of personal information transmitted through our website. Access to personal information you have provided is limited to employees and agents of Unum who need to know that information in order to service your request. We retain the information collected for as long as required or permitted by law or regulation.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of this website, you are responsible for keeping such password confidential. We ask that you not share your password with anyone.


Information we may share

We disclose information, including information collected on our website, that we, in good faith, believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our user agreements, as permitted or required by law, and in response to a subpoena, warrant, court order or similar legal process. If the subpoena seeks information about an identified user or limited group of users, we’ll make reasonable business efforts to contact the user(s) before providing information to the party that requests it. We cannot guarantee that we will be able to contact user(s) in all cases, whether because of a time limit, court order, inability to effectively contact a user, or for other reasons. In the event of a merger, acquisition, reorganization, bankruptcy or similar event, information collected on our website may be transferred to or assigned to our successor, if permitted by and done in accordance with applicable law.


Cookies; “Do Not Track”

Cookies are sets of information that our Web server assigns to you when you visit our website. Cookies are used in a few areas of our site only for maintaining information between pages. They are not used for storing or tracking personal information from our customers. These cookies simply carry forward information that you submitted on one screen to the next screen, eliminating the need for redundant entry. These cookies do not gather any other personal information from you or your computer. You do have a choice whether or not to accept the cookie, however, if you reject the cookie or if cookies are disabled on your Web browser, some parts of the website will not be operable.

We do not track or allow third parties to track our users for purposes of targeting advertisements or engaging in marketing activities. Since we do not track our users (except as described in the paragraph above) our website does not treat users differently if they have selected a “Do Not Track” or similar option on their Internet browser.


Non-Unum websites

We are not responsible for the privacy practices or the content of any other websites on the Internet that may be linked to our website. Please note that when you click on links outside of our websites, you are transferred to another website that may not be under our control. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.


Notification of privacy policy changes

Each time you visit our website, the current version of this policy will apply. This Privacy Policy is effective as of the date set forth above. It may be updated from time to time. You may wish to visit this page periodically to review the most recent Internet Privacy Policy. We will not materially change our policies and practices to make them less protective of your privacy without the consent of affected users.


Governing law; Children’s privacy

This Privacy Policy is governed by the laws of the State of Delaware, without giving effect to principles of conflict of laws. By using the website, you are consenting to our use and processing of the data you provide, including personal data, and the data automatically collected as described herein. If you use this website outside the United States, your information will be transferred to the United States and processed and stored under U.S. privacy standards.

Our website and the services we provide are not directed toward children under the age of 13 and we do not knowingly collect personal information from children in connection with our website.


Privacy contact information

For questions regarding this Privacy Policy, or for inquiries regarding the information collected from you that is covered by this Privacy Policy, please contact our Privacy Officer at the following address:

Attn: Privacy Officer
Unum Group
2211 Congress Street, C476
Portland, Maine 04122
Email: privacy@unum.com


To see the Terms of Use that apply to your use of our website, click here.