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Helpful hints for paying your bill

Our goal is to make the billing and remittance process as simple as possible for you.

Here are some quick tips about what information should be included when paying your bill as well as where to send payments. Using these tips will ensure that your payments are applied as efficiently and quickly as possible.

Group

If you have group coverage with Unum and mail payments via check, please include your company name, policy number and division numbers, and the month the payment is intended for on your check stub.

The address to send your payment is located on your billing statement. If you have questions or would like to confirm, just give us a call. Our number’s easy to remember — it is 1-800-ASK-UNUM.

Want your premiums applied more quickly? Try ACH payment. It’s easy to set up with your bank and cuts the time it takes to apply premium to your policies by two to five days. If you have questions about setting up ACH, call 1-800-ASK-UNUM.


Voluntary benefits

You can pay your voluntary benefits bill in the following ways:

By Check
Please include your company name, EBCN, and the month the payment is intended for on your check stub. Then just send it to the following address:

Provident Life and Accident
P.O. Box 403748
Atlanta, GA 30384

 

By ACH payment
It’s easy to set up with your bank and cuts the time it takes to apply premium to your policies by two to five days. Just use the information here:

  • Beneficiary name: Provident Life and Accident
  • Transit/routing #: 111000012
  • Depository account: 4426208369
  • Make sure to include your company name and EBCN as well.

How should your payment be applied? Please send Unum a corresponding Excel backup file (including employee name, SSN or employee ID, and premium breakdown) to show us how to allocate your premium. There are several options for sending your backup file, so use the one that’s easiest for you.

  • Upload it to the I-Services secure internet portal
  • Email it to VBAdminServices@unum.com
  • Email it to your billing coordinator
  • FTP (included in large customer mailing only)


Simply Unum

Paying by check? Please include your company name, EBCN and the month the payment is intended for on your check stub. Or you can just attach the remittance statement from the website. Then just send it to the following address:

Unum Life Insurance Company of America
P.O. Box 403748
Atlanta, GA 30384

Interested in online payments? Just visit our secure employer portal and add your banking information. Then you can schedule online premium payments quickly and easily.

 

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