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Say hello to your
Unum team

Unum is working smarter to serve you better. So we are extending our hours and enhancing your service — with a dedicated support team that is focused on plan administrator needs.

Benefit from our
team approach to service,
benefits education
and enrollment.

CONTACT:

Call 1-800-Ask-Unum (1-800-275-8686)
8 a.m. - 8 p.m., ET Monday - Friday



For additional information

For additional information contact your Phoenix Unum sales office.

If you reach us after hours, we will promptly respond to your message on the next business day.

Who

What

Why

New sales
Joe Lonchor
Sales representative
602-651-2933
jlonchor@unum.com
Works as your primary contact with the dedicated team. To focus on strategies that help grow your benefits plan ROI.
Relationship management
Dawn Bolter
Client manager
602-651-2932
dbolter@unum.com
Delivers strategic support for benefits education and enrollment, including your renewal with Unum. To give you more time for other HR responsibilities.
Marketing support
Terri LaCoste
Marketing consultant
602-651-2931
tlacoste@unum.com
Coordinates renewals, provides analytical marketing help and tactical enrollment support. To help you capitalize on new business opportunities and anticipate customer needs as they evolve.
Ongoing service
Marie Hegarty
Client specialist
1-800-Ask-Unum
(1-800-275-8686)
AskUnum@unum.com
Provides ongoing service for special requests that need more investigation. To ensure that complex issues get resolved efficiently.
Implementation
Donna Emerson
Implementation specialist
207-575-7471
demerson@unum.com
Keeps new business plan implementation running smoothly and ensures that the first bill processes efficiently. To establish a solid foundation for ongoing administration.