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Say hello to your
Unum team

Unum is working smarter to serve you better. So we are extending our hours and enhancing your service — with a dedicated support team that is focused on plan administrator needs.

Benefit from our
team approach to service,
benefits education
and enrollment.

CONTACT:

Call 1-800-Ask-Unum (1-800-275-8686)
8 a.m. - 8 p.m., EST Monday-Friday



For additional information

For additional information contact your Charlotte Unum sales office.

If you reach us after hours, we will promptly respond to your message on the next business day.

Who

What

Why

New sales
Russell Close
Sales representative
704-571-3639
rclose@unum.com
Works as your primary contact with the dedicated team. To focus on strategies that help grow your benefits plan ROI.
Relationship management
Bill Connolly
Client manager
704-571-3627
wconnolly@unum.com
Delivers strategic support for benefits education and enrollment, including your renewal with Unum. To give you more time for other HR responsibilities.
Marketing support
Ashley Jones 
Marketing consultant
704-571-3665
ajones1@unum.com
Coordinates renewals, provides analytical marketing help and tactical enrollment support. To help you capitalize on new business opportunities and anticipate customer needs as they evolve.
Ongoing service
Kelli Patterson
Client specialist
1-800-Ask-Unum
(1-800-275-8686)
AskUnum@unum.com
Provides ongoing service for special requests that need more investigation. To ensure that complex issues get resolved efficiently.
Implementation
Tressa Reed
Implementation specialist
423-294-3689
treed@unum.com
Keeps new business plan implementation running smoothly and ensures that the first bill processes efficiently. To establish a solid foundation for ongoing administration.